Cancellation & Refund Policy
1. General Terms
Cancellation and refund conditions may vary according to the selected service, property, yacht, tour, rate plan and booking date. Any specific conditions shown on the listing or payment page at the time of booking apply together with this general policy.
2. Cancellation Requests
Cancellation requests must be submitted in writing by the person who made the booking and must include the booking number. The date on which the request reaches us is considered the cancellation date.
3. Accommodation Bookings
For bookings with a free-cancellation period, eligible amounts paid are refunded when cancellation is made before the deadline stated on the listing. After that deadline, the deposit, first-night charge or the deduction stated on the listing may apply. Non-refundable bookings are not eligible for a refund.
4. Yachts, Tours and Other Services
Specific cancellation terms shown on the listing apply to yacht, tour, transfer and car rental bookings. If a service cannot be provided due to weather, technical necessity or a supplier-related reason, a date change, an equivalent alternative service or a refund for the unused service will be offered where applicable.
5. No-show and Early Departure
No refund is provided for unused days or services if the guest does not attend the booking, misses the service start time or leaves early by personal choice.
6. Change Requests
Date, guest-count and service changes are subject to availability and price differences. Any additional price is charged to the guest. Refunds resulting from a change to a lower-priced option are evaluated under the specific conditions of the relevant service.
7. Force Majeure
Requests arising from natural disasters, official decisions, transport restrictions, epidemics, war or similar circumstances beyond the parties’ control are evaluated under the supplier conditions and applicable law.
8. Refund Process
Approved refunds are processed through the original payment method. The time required for the amount to appear in the account may vary depending on banks and payment providers. Non-recoverable transaction charges collected by a bank or payment provider may be deducted from the refund.
9. Contact
You can submit cancellation, change and refund requests through our contact channels together with your booking number.
SeaRent Terms & Conditions
Last updated: 28 September 2026
These Terms & Conditions govern the use of the SeaRent.co website and related booking services. The platform is operated by Wander Around Fethiye Travel Agency, a Group A travel agency registered with TÜRSAB (Licence No: 17802). By using the website or submitting a booking, you agree to these terms.
1. Scope of Service
SeaRent enables users to review and request bookings for boat tours, private boat charters, tours and activities, accommodation, car rental and transfers. The actual service may be provided by SeaRent or by the local service provider identified in the listing.
2. Listings and Prices
Prices may vary according to date, number of guests, service type, currency, season, promotion and additional services. Per-person prices are multiplied by the number of participants, while daily prices are calculated as a fixed total for the stated service. Currency conversions may be indicative; the exchange rate or amount applied by the payment provider at the time of payment may differ.
3. Booking and Confirmation
Submitting a form does not always constitute a confirmed booking. A booking becomes final after availability has been checked, any required payment has been received and SeaRent has issued confirmation. The voucher sent for a confirmed booking is the booking document and must be presented to staff at the start of the service. Users must provide accurate names, email addresses, telephone numbers, dates and guest numbers.
4. Payment
Depending on the listing, the full amount or a stated prepayment percentage may be collected online or through a method communicated by SeaRent. The voucher displays the “Amount Paid” and, where applicable, the “Due on Arrival” amount. The balance must be paid to the service provider at the start of the service using the currency and method stated in the voucher or booking details. Bank or payment-provider charges may be payable by the user.
5. Cancellation, Changes and Refunds
Cancellation and amendment conditions may differ by service, provider, date and promotion. Specific conditions displayed in the listing or during booking take precedence over these general terms. Refunds may not be available for lateness, no-shows or incorrect information supplied by the user. For weather, safety or operational reasons, the provider may change the date, time or route. If the service is cancelled entirely, a suitable alternative or a refund under the applicable conditions will be offered.
6. User Responsibilities
- Provide accurate and current contact information,
- Ensure participants satisfy applicable age, health, driving-licence, passport or other service requirements,
- Follow the voucher, meeting time, location and safety instructions,
- Not use the platform unlawfully, deceptively or in a manner that disrupts its operation.
7. Limitation of Liability
To the extent permitted by law, SeaRent is not responsible for indirect losses arising from weather, transport disruption, force majeure, official decisions or acts of third-party service providers outside its control. Nothing in these terms removes mandatory consumer rights.
8. Intellectual Property
Brands, designs, software, text, photographs and other website content belong to SeaRent or their respective rights holders. They may not be copied, reproduced or republished commercially without written permission.
9. Amendments and Governing Law
These terms may be updated to reflect changes in services or legislation. The current version applies from its publication date. Subject to mandatory consumer protections, the laws of the Republic of Türkiye apply.
10. Contact
For questions and booking support, contact us at info@searent.co.
SeaRent Privacy Policy
Last updated: 28 September 2026
This Privacy Policy explains how personal data obtained through SeaRent.co is processed. The data controller is Wander Around Fethiye Travel Agency, which operates SeaRent.co (TÜRSAB Group A, Licence No: 17802).
1. Data We Collect
When you make a booking or contact us, we may collect your name, email address, telephone number, booking dates, guest numbers, selected service, special requests and transaction information. During website use, we may process IP address, browser, device, session, cookie and usage records. Card details are processed through the secure infrastructure of the payment provider; SeaRent does not retain your full card number.
2. Purposes of Processing
- Create booking requests, check availability and provide services,
- Manage payments, prepayments, outstanding balances and vouchers,
- Provide customer support and respond to requests,
- Prevent fraud and improve system security and service quality,
- Meet legal, financial and administrative obligations,
- Send promotions and announcements where consent or another valid legal basis exists.
3. Legal Bases
Data is processed where necessary to enter into or perform a contract, comply with legal obligations, establish or protect legal rights, pursue legitimate interests or, where required, on the basis of consent, in accordance with Türkiye’s Personal Data Protection Law No. 6698.
4. Sharing of Data
Information required to fulfil a booking may be shared with the relevant boat operator, tour provider, accommodation establishment, car-rental company or transfer provider. Data may also be shared, only as necessary, with payment providers, banks, hosting and email services, technical-support providers, accountants and legally authorised public bodies.
5. Cookies
The website may use essential and optional cookies to maintain sessions, remember language and currency preferences, provide security, measure performance and compile statistics. You can delete or block cookies through your browser settings; disabling essential cookies may affect certain functions.
6. Retention
Data is retained for as long as necessary for its processing purpose and for statutory periods under tax, accounting, consumer and travel-agency legislation. It is then deleted, destroyed or anonymised.
7. Data Security
SeaRent applies appropriate technical and organisational measures—including access restrictions, secure connections, updated software, backups and provider controls—to protect personal data against unauthorised access, loss, alteration or disclosure. No method of internet transmission can guarantee absolute security.
8. International Transfers
Where hosting, email, analytics or technical services are provided abroad, data may be transferred internationally subject to the safeguards and transfer conditions required by applicable law.
9. Your Rights
Under Article 11 of Law No. 6698, you may ask whether your data is processed, request information, learn the purpose and recipients, request correction, deletion or destruction, object to results produced exclusively by automated processing and request compensation where legally available.
10. Requests and Contact
Send privacy requests, together with sufficient information to verify your identity, to info@searent.co. Requests will be assessed within the period required by applicable law.
